Tyger Capital has signed a strategic technology partnership with Credgenics.
This partnership aims to modernise and optimise Tyger Capital’s loan collection process by leveraging Credgenics’ end-to-end solutions and deep tech capabilities.
Through this collaboration, Tyger Capital will integrate Credgenics’ platform to adopt a data-driven, personalised borrower communication strategy across digital channels such as WhatsApp, SMS, and email.
The CG Collect mobile app will digitise field operations, enabling greater efficiency and real-time visibility. Additionally, the Credgenics Billzy payments platform will facilitate faster and more secure digital repayments by borrowers.
Rajaram Manian B, Chief Risk Officer, Tyger Capital, said, “We are excited to leverage Credgenics’ technology solutions in collections as we are committed to delivering unparalleled financial services powered by cutting-edge technologies and customer-centric approaches. This collaboration aligns with our mantra ‘Customer First’ and strengthens our focus on innovation and operational excellence.”
Credgenics’ platform will not only enable seamless field team operations and real-time customer tracking but also digitise customer visit management and automate collection reconciliations. These capabilities promise to boost response rates, accelerate debt resolutions, and significantly reduce operational costs.
Rishabh Goel, Co-founder and CEO, Credgenics, added, “Our engagement with Tyger Capital is an extremely valuable addition to our NBFC customer base. We are confident our solutions will enhance Tyger’s collection efficiency and ensure regulatory compliance, all while delivering measurable business outcomes.”
Credgenics, which handled over 98 million loan accounts worth $250 billion in FY24, has helped lenders increase resolution rates by 20 per cent and reduce collection costs by up to 40 per cent. The Tyger-Credgenics partnership marks a bold step forward in transforming debt recovery into a streamlined, tech-powered function.
Founded in 2016, Tyger Capital serves Micro, Small, and Medium Enterprises (MSMEs) and rural communities with instant and accessible lending solutions. With a network of over 250 branches across nine Indian states, the NBFC continues to expand its reach while staying rooted in its mission of empowering underserved businesses and individuals.
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