Ishan Technologies has introduced Ishan CXConnect, its Contact Centre as a Service (CCaaS) platform, in collaboration with Oracle. Designed to enhance customer service experiences, the cloud-based solution ensures secure, scalable …
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Technology
Oracle rolls out new AI capabilities to boost sales performance across organisations
by The Founderby The FounderOracle has rolled out new Artificial Intelligence (AI) capabilities within Oracle Fusion Cloud Customer Experience (CX) to help marketers, sellers and service agents accelerate deal cycles. The new AI capabilities …