Razorpay today announced Rahul Kothari’s elevation as Chief Operating Officer (COO) for India and Malaysia. The elevation comes at a time when Razorpay has begun expanding its footprint globally, starting with the SEA region, calling for an integrated strategy towards building greater revenue outcomes and strengthening customer experiences across the company’s various lines of businesses and products, the company informed in a statement.
According to the statement, Kothari will further build the company as a customer-centric organisation, providing a more integrated and seamless customer experience to various customer segments and businesses. The role also entails guiding the company’s business strategies to achieve sustained and exponential revenue growth across all businesses and revenue lines, in India and Malaysia.
Taking on this role, Kothari will be working towards identifying new opportunities to enhance customer experience and amplify the efficiency and synergy of the internal systems, processes and business structures. His strength lies in building an inclusive work culture that ensures team members can create, build and thrive, and, thus enhance employee productivity. Additionally, he will lead initiatives to strengthen partnerships with external stakeholders, establishing Razorpay at the forefront of innovation in the expanding ecosystem.
Prior to it, Kothari held the position of Chief Business Officer (CBO) in the company, where he was responsible for defining and executing strategies for business development. As the CBO, he was instrumental in leading various business leaders in Razorpay to co-create long-term business plans and solve for different organisational priorities.
Harshil Mathur, CEO and Co-Founder, Razorpay, said in the statement, “We are delighted to have Rahul take up the new role of Razorpay’s COO. This appointment represents a pivotal moment in our journey, where innovation meets precision, and vision converges with execution. His deep expertise and relentless dedication will be the cornerstone of our mission to redefine the future of payments and financial technology on a global scale. We are confident that under Rahul’s guidance, Razorpay will not only meet, but exceed the expectations of our customers, partners and stakeholders, setting new standards of excellence in the industry.”
With over 21 years of experience across the US, European, Australian and Indian markets, Kothari has excelled in growing businesses by developing new products and expanding revenue lines in technology-led enterprises. During his three-and-a-half-year tenure at PayU, he played a critical role in making the payments business profitable. He has also worked with Symantec, WNS and Boston Consulting Group.
“Razorpay has consistently been a trailblazer, introducing innovative products in the realm of everything payments and banking. We have consistently pursued our vision of empowering businesses in India and globally through continuous innovation in payment solutions. And, all our innovations have been aligned to this mission. As we continue to create a global footprint, I am excited and honored by this opportunity. I look forward to work with our business leaders to co-engineer long-term plans and strategies, further contributing to this global fintech landscape,” said Kothari, on his new role, in the statement.
