Hatton National Bank (HNB) has advanced its transaction banking capabilities through the implementation of FinnAxia®, an integrated and modular platform developed by Nucleus Software.
The strategic move aligns with HNB’s vision to modernise its offerings for corporate, SME, and institutional clients, while bolstering operational efficiency and digital readiness.
The deployment of FinnAxia® allows HNB to deliver global-standard transaction banking services with faster time-to-market and minimal manual intervention.
The unified digital platform is helping the bank offer a streamlined onboarding process, increase cash visibility, and provide real-time dashboards to treasuries, all while supporting high-volume and complex transaction flows across global operations.
“We are reimagining our transaction banking strategy to not only retain our leadership position in the payments and cash management space but to significantly expand our presence in the SME and corporate banking segments,” said Damith Pallewatte, Managing Director and CEO, HNB.
“FinnAxia® gives us the technology edge to offer a comprehensive, digital-first experience, enabling our customers to seamlessly manage their global payments, receivables, liquidity, supply chain finance and trade services through a unified platform,” he added.
Since going live, HNB has witnessed a tenfold rise in customer onboarding and a sixfold increase in transaction volumes, marking a sharp upward trajectory in customer engagement and platform usage.
The solution also strengthens HNB’s ability to attract and retain high-value clients by offering tailored digital experiences and efficient service delivery.
As the bank continues to scale across diverse customer segments, FinnAxia® plays a key role in reducing operational friction, enabling the bank’s teams to focus on strategic relationship management rather than routine processes.
Speaking on the collaboration, Vishnu R. Dusad, Managing Director and Co-founder, Nucleus Software, noted, “Our partnership with HNB reflects a shared ambition, to redefine digital transaction banking in Sri Lanka. With FinnAxia®, we are not just delivering technology but building a competitive advantage. We believe the future of transaction banking lies in modular, intelligent platforms that are agile, deeply integrated, and scalable within dynamic business ecosystems.”
Nucleus Software’s FinnAxia® suite is engineered to provide financial institutions with enhanced precision, better client experiences, improved revenue opportunities, and proactive risk control.
This positions banks to thrive in an increasingly digital and competitive banking landscape.
HNB, which operates 254 customer centres, has long been recognised as one of the country’s most technologically forward private banks. It was named Best Retail Bank in Sri Lanka for the 15th time at the Asian Banker Global Excellence in Retail Financial Services Awards 2024.
Additional accolades this year include Best Bank, Sri Lanka at the Emerging Asia Banking Conclave and Awards, and honours from the Euromoney Awards for Excellence as Best Bank in Sri Lanka and Best SMEs Bank in Sri Lanka.
Nucleus Software, a publicly listed company on the BSE and NSE, is a trusted global provider of lending and transaction banking solutions.
Serving over 200 banks and financial institutions across more than 50 countries, its flagship products include FinnAxia®, FinnOne Neo®, and PaySe®, each designed to accelerate digital transformation in financial services.
With decades of experience and a robust AI-powered platform, Nucleus Software supports trillions in annual transaction volumes and over a million daily users worldwide.
HNB and Nucleus Software’s collaboration exemplifies the power of digital innovation in transforming transaction banking, as financial institutions respond to changing customer expectations and the accelerating pace of the digital economy.
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