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Innovation critical in today’s fast-paced business environment

AllCloud fosters a culture of innovation by encouraging creativity, embracing experimentation, and prioritising continuous learning and improvement, inform Ankith Khadloya, Ashish Khadloya and Rahul Jain, Co-Founders, AllCloud, to Akanki Sharma, in an exclusive interaction

by Akanki Sharma
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What inspired you to venture into the realm of digital lending?

Our journey into digital lending at AllCloud was inspired by the remarkable potential we identified in leveraging technology to transform the lending landscape in India.

We recognised a growing demand for efficient, scalable and customisable solutions, particularly among NBFCs, banks and fintech firms. Our inspiration also stemmed from the incredible advancements facilitated by India Stack, which provided powerful tools for verification, data validation and payments.

This framework has been instrumental in driving numerous innovations within the fintech industry, making the idea of a digital lending ecosystem not just feasible, but essential.

How does AllCloud enhance the lending process for MSMEs?

MSMEs are the backbone of the economy, and at AllCloud, we see their lending requirements as unique and deserving of specialised attention. Traditional one-size-fits-all approach does not suffice here. Our solution for MSME lending strikes a balance between digitalisation and personalised touchpoints.

By combining the strengths of both worlds, we empower lenders to efficiently assess creditworthiness, automate decision-making and customise loan products to suit the diverse needs of MSMEs.

This approach ensures faster access to credit, simplified application processes and personalised lending experiences, ultimately driving the growth and success of these enterprises.

As a beginner, what were the major challenges in your journey, and how did you overcome those?

The journey of a startup is often akin to riding a roller coaster, filled with highs and lows.

One of our major challenges was establishing credibility and gaining trust in the market, particularly in the highly regulated financial services industry. To overcome this hurdle, we prioritised delivering tangible value through our innovative lending solutions. We focussed on building strong relationships with our initial clients, listening to their feedback, and continuously iterating our offerings based on their needs.

Additionally, navigating the complex regulatory landscape required careful planning, collaboration with legal experts, and a commitment to stay updated on regulatory changes to ensure compliance while driving innovation.

In your opinion, how important is innovation to stay competitive in today’s fast-paced business environment, and how do you encourage it within your own ventures?

Innovation is critical in today’s fast-paced business environment, especially in technology-driven sectors like financial services. At AllCloud, we foster a culture of innovation by encouraging creativity, embracing experimentation, and prioritising continuous learning and improvement.

We invest heavily in research and development, collaborate with industry partners and thought leaders, and empower our
team to explore new ideas and technologies. Importantly, we’ve seen great success in encouraging innovation from within our teams, where members take the lead in solutioning requirements and adding valuable features to our product pipeline. By staying agile and adaptive, we can anticipate market trends, understand customer needs, and stay ahead of the competition.

How do you tailor your lending products and services to meet the needs and challenges of your customers?

Our approach to product development is customer-centric, driven by a comprehensive understanding of our clients’ needs and challenges. We work closely with our customers to identify pain points, gather feedback and co-create solutions that address their specific requirements.

Our configurable platform allows lenders to customise workflows, decision rules and user interfaces to align with their unique business processes and priorities. Additionally, we offer comprehensive support services, including training, implementation assistance and ongoing technical support, to ensure a seamless experience for our customers.

What steps do you take to maintain a balance between innovation and regulatory compliance in the digital lending space?

Balancing innovation with regulatory compliance is paramount in the digital lending space. At AllCloud, we prioritise compliance by adhering to the industry’s best practices, conducting regular audits and staying ahead of regulatory developments.

Our unified lending technology platform is designed with built-in compliance features, such as data encryption, audit trails and regulatory reporting capabilities, to help lenders meet their compliance obligations.

Additionally, we collaborate closely with regulatory authorities, industry associations and legal experts to ensure that our solutions comply with all applicable laws and regulations while still enabling innovation and agility.

Going forward, what are your plans for scaling and expanding AllCloud?

Looking ahead, our primary objectives revolve around amplifying our operations, broadening our market presence, and refining our product portfolio.

We aim to strengthen our foothold in the Indian market while also exploring opportunities for global expansion. Concurrently, we seek to deepen our collaborations with financial institutions, fintech enterprises and other stakeholders within our ecosystem to drive innovation and deliver enhanced value to our customers.

Sustained investments in research and development will remain a cornerstone of our strategy, ensuring that we stay at the forefront of technological advancements and continue to meet the evolving needs of the lending industry.

Anything else you wish to highlight?

We would like to emphasise the profound impact that digital lending can have on fostering Financial Inclusion (FI) and driving economic development.

By strategically leveraging lending technology, we have the power to empower individuals and businesses, catalysing economic growth and resilience. At AllCloud, our dedication to catalyse positive change resonates through our innovative solutions and collaborative partnerships. We eagerly look forward to advance on our journey, contributing to a future that is not only more inclusive, but also sustainable.

Three critical things to pay attention to while building a startup?

Firstly, comprehensive market insights are crucial. Before diving into product development, conduct thorough market research to identify unmet needs and validate your business concept strategically.
Secondly, dynamic team formation is essential.

Build a diverse team of passionate individuals aligned with your mission, bringing a range of skills and perspectives to enhance overall capabilities. Finally, maintain a customer-centric approach. Place a premium on customer feedback and satisfaction, consistently adapting based on their evolving needs and preferences. Establishing robust customer relationships is pivotal for sustained and long-term success.


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