Zoho introduces modern retail POS for India, Zakya

Zoho Corporation has introduced Zakya, a modern retail POS. Built specifically for small and mid-sized retail businesses, it provides businesses with a powerful and modern retail POS to manage and run end-to-end operations every day, the company said in a blogpost.

“We opened Zakya for early access over the last six months, and worked closely with different business types to understand their needs and identify gaps,” said the blogpost.

Further, it said that over 170 early adopters are using Zakya for their everyday operations. It is active in over 320 registers, and has crossed more than 12 lakh in bills created.

The company found that retailers in India face challenges like complex implementation cycles, repeated new employee training due to churn and a huge technology barrier keeping them locked out from taking advantage of technology, it added.

“With Zakya, we are set to address these challenges by making sure retailers can be up and running within one hour of implementation. With that, and an easy-to-use application, Zakya eliminates the learning curve. Being a cloud and mobile-native application, Zakya breaks all technology barriers for retailers in India,” said the blogpost.

Zakya comes with a front-end, desktop POS application to help staff bill their customers in their own language, or a language they’re most comfortable with, to help them physically check out from billing counters. It supports 10 Indian languages, such as Tamil, Hindi, Telugu, Urdu, Malayalam, Kannada, Punjabi, Bengali, Marathi and Gujarati, apart from English, the blogpost noted.

Moreover, according to the blogpost, the other highlights of Zayka include payments, mobile store, hardware, ready-to-access business reports, and offline billing and faster checkout time.

Zakya accepts payments through multiple ways and manage all of those in one place. Customers can pay via cash, card, UPI, or even through a credit sale; they get more convenient payment options, as per the blogpost.

The Mobile store helps you increase the reach of your business beyond your physical store. It will help bring the business to customers’ phones. Customers will be able to buy from your store from the comfort of their homes. Customers can also choose to pick up their orders from the store, pay at the store, or get their order delivered to them, it further mentioned.

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