Kindly take us through your journey of founding Magnamious Systems. What motivated you to enter into the IT industry?
We founded this as a partnership firm in 1989. Typically, my father was into iron and steel business. It was a family business where my brother was also involved. However, one fine day, I thought, “Why to have all eggs in one basket?” Since I had studied engineering, I thought of starting in the same field and served in the same kind of company from 1986 to 1989 to gain the market knowledge. Once I was ready, I started Magnamious in 1989 with my school friend, and we have been constantly growing since then.
Give us an overview of the products and services Magnamious Systems offers and the industries you cater to.
Magnamious Systems is basically a system integrator that integrates mainly the infrastructure products, along with cybersecurity products. We have collaborations with Dell, Lenovo and Hewlett Packard Enterprise (HPE) for hardware products; and with Microsoft for communication and collaboration tools. Apart from it, we also have a partnership with Citrix for virtualisation and load balancers.
Furthermore, we have partnered with Sophos, Fortinet and Palo Alto Networks for security products for networking and endpoints. We have also partnered with CISCO and HPE Aruba. Surrounding these products, we also bundle services for implementing and designing the solution.
In what ways does your company prioritise customer-centricity, high service quality and innovation, and how do you ensure these values are upheld throughout the organisation?
For us, customer is always at the centre, and we follow this quite strictly through our ISO 9001:2015 processes. We do regular review meeting for our discussion on ISO SoPs, and also conduct training on the awareness of these processes. Furthermore, we have a separate team of customer success who regularly meets and takes the feedback from the customer, and we make
sure all the feedbacks are implemented and regularly updated to the senior management.
How do you stay abreast of the ever-changing landscape of the IT sector, in terms of adapting to emerging trends and technologies?
We regularly keep studying the trending changes, along with the vision of our Original Equipment Manufacturer (OEM) partners and keep noticing the changes in the technologies through networking. Following that, we decide on the technology that complements our existing portfolio and we evaluate the same in an early stage and develop a skill around the product.
How do you see the landscape o entrepreneurship evolving in India, especially in the light of digital age and changing economic dynamics?
Currently, seeing the growth of our country, every gen-Z person wants to become an entrepreneur to build a startup, looking forward to become a unicorn. However, since the investment is not very high in digital age, every startup does not survive, and many keep changing their model. So, from a unit dynamics perspective, it is difficult to sustain a new business in today’s digital age.
Looking ahead, what are your aspirations and goals for Magnamious Systems in the next phase of its growth and development?
We are looking ahead for a Rs 100 crore plus company with a bottom line of Rs 10 crore Profit After Tax (PAT).
What, according to you, are the most critical factors for long-term success?
For a long-term success, we need to have long-term customers and employees. In addition to it, the senior management should have a vision and goal that is defined clearly, and should percolate down to every employee.
Your advice to entrepreneurs who are just starting their journey?
My advice to the new entrepreneur is, “Please study the market and the target customer whom you want to deal with, and finally, the product which you want to enter with in the market, with a sustainable roadmap with the finance and the vision.”
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